Shipping Policy
At our store, we are committed to providing reliable, efficient shipping services to ensure your stationery items—ink, erasers, and rulers—reach you safely and on time. We understand the excitement of receiving your essential creative tools, and we work diligently to process and dispatch every order with the care it deserves.
All orders are processed within 1-2 business days after purchase, excluding weekends and public holidays. Once your order is dispatched, you will receive a shipping confirmation with tracking information, allowing you to monitor your package’s journey from our warehouse to your doorstep. Please note that tracking updates may take 24-48 hours to become available after dispatch.
We offer standard and expedited shipping options to accommodate your needs. Standard shipping delivery times typically range from 3-7 business days, while expedited shipping delivers within 1-3 business days, depending on your location. Shipping times are estimated and may vary slightly due to carrier delays, seasonal high demand, or unforeseen circumstances.
We take great care in packaging your items to prevent damage during transit. Ink bottles are securely sealed and wrapped in protective materials, while erasers and rulers are packed in sturdy containers to ensure they arrive in perfect condition. Despite our best efforts, if your order arrives damaged, please contact us with photos of the damage and the packaging within 3 business days of delivery to resolve the issue promptly.
Currently, we ship to [insert general region, e.g., all domestic locations] and select international destinations. International shipping times vary by country, typically ranging from 7-14 business days, and may be subject to customs delays or fees, which are the responsibility of the recipient.
We do not offer shipping to PO boxes or military addresses at this time. If you have any questions about shipping, please refer to our frequently asked questions or reach out through our designated support channels. Thank you for choosing us for your stationery needs—we appreciate your trust and patience as we deliver your order.